My question involves a consumer law issue in the State of: NV
A casino sportsbook voided $1,000 worth of my awarded comp dollars (used for casino hotel, food, etc.).'
The rule had always been "Make a bet and your dollars are renewed for 14 months".
The casino after years of the above oral agreement with customers put up a sign inside the sportsbook for a month stating that the dollars will expire at the end of the month.
I did not enter the Casino during that period of time.
My appeal to the Gaming Control Board was denied due to:
1) "The Casino had given notice."
My argument - They gave notice to customers who entered the sportsbook during a 1 month period and noted the sign.
Not a valid notification.
Although they have my phone number for calling or texting, my address for snail mail and my email address, they only used the sign inside the premises.
2) Their rules state "The...Casino reserves the right to change or cancel the program or its official rules and regulations, including the revision of policies, rewards and benefits, at any time and without notice".
What is the legality of those 2 excuses?
I have the right to Petition the Gaming Control Board for Reconsideration, wnich I will be doing.

