My question involves a consumer law issue in the State of: New York
I changed cable companies last summer because the Spectrum representative promised me a set rate of $115.50 for 3 years.
When we executed the contract, I had him initial the rate of $115.50 and he wrote "3 years."
My bill began at $118.16 and has gone up to $120. I've called the rep, who said he'd look into it, but he never got back to me. No surprise.
Question: Do I have any legal leg to stand on, to force the company to honor the rate I was promised?
And, if yes, should I call Spectrum, write them, contact the FCC, or just file in small claims court.
And if I have no legal standing, well then I guess it's true that a sucker is born everyday!
Thank you.

