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  1. #11
    Join Date
    Jan 2010
    Location
    New Jersey
    Posts
    3,343

    Default Re: Is a Service Center's Liable for Damage to a Rusted Vehicle During a Lift

    Quote Quoting adjusterjack
    View Post
    I don't imagine that you have damage coverage on a 1999 rust bucket.

    Have you asked the store to pay for your damage?

    If not, what have you got to lose by asking?
    Right, if they give you $500 or $1000, that could be used as a down payment on a "new" or "new to you" vehicle.
    I'm not a lawyer, but I did stay at a Holiday Inn Express last night.......

  2. #12
    Join Date
    May 2017
    Location
    Florida
    Posts
    194

    Default Re: Is a Service Center's Liable for Damage to a Rusted Vehicle During a Lift

    The key is going to be whether the damage was hidden, obvious, or something in between. Due care would be the standard and industry standards and practices would govern what that due care is. I know the Sam's in my area is pretty thorough in doing things right, including actually torqueing the lugs rather than just letting an impact wrench pound away for a few seconds. So I know they have standards their folks are supposed to follow. Whether this person followed their standards is something nobody here can know.

  3. #13

    Default Re: Is a Service Center's Liable for Damage to a Rusted Vehicle During a Lift

    Yes, I will be contacting the garage management. I'm sure that they will want to examine the vehicle and the damage. Like Who said, if they will offer me some cash up front or maybe a voucher for a set of new tires, that'd be fine with me, I'll forget about it and move on.

    I don't want to make a big deal out of this, I just feel that I was wronged and want to make it right is all. But I would hate to see this young fellow lose his job over this.

    Chevy

  4. #14
    Join Date
    Jan 2010
    Location
    New Jersey
    Posts
    3,343

    Default Re: Is a Service Center's Liable for Damage to a Rusted Vehicle During a Lift

    Quote Quoting chevy chaser
    View Post
    Yes, I will be contacting the garage management. I'm sure that they will want to examine the vehicle and the damage. Like Who said, if they will offer me some cash up front or maybe a voucher for a set of new tires, that'd be fine with me, I'll forget about it and move on.

    I don't want to make a big deal out of this, I just feel that I was wronged and want to make it right is all. But I would hate to see this young fellow lose his job over this.

    Chevy
    He will not lose his job. The other guys may break his balls over it for the next few years, but he isn't going to get fired.

    Whatever you do, do not tell them you were only going to keep the van for a few more months and get something new. Let them think this is the only transportation that you have and let them offer you something.
    I'm not a lawyer, but I did stay at a Holiday Inn Express last night.......

  5. #15

    Default Re: Is a Service Center's Liable for Damage to a Rusted Vehicle During a Lift

    OK, I called this Sam's Club yesterday afternoon. I was referred to a manager, didn't get the guy's name (oops) and I gave him my version of these events. He said that he would have to interview the technicians that were working on that particular day and examine the video tapes, which I didn't realize they did. I gave him my home phone number and that was about it. The only comment that he had was "it took you awhile to bring this up to us"...I told him that I had to think about this for a time to digest it.

    We'll see what happens now.

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