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  1. #1

    Default Change in Terms of Use for an Internet-Enabled Security Camera

    My question involves a consumer law issue in the State of: NEW YORK

    I purchased a Canary home security camera last year. today, i found out when i went to review recordings of something that happened in the house that i could not because there is no recording unless i pay for it. Canary has changed the user agreement. i am no longer entitled to the motion detected activity recordings, only a "clip" a span of 3 seconds.

    For me, this has rendered this 160 dollar purchase useless. I feel ive been baited and switched. do i have any recourse or rights?

  2. #2
    Join Date
    Jan 2006
    Posts
    38,867

    Default Re: Canary More Like Crow

    Read all the literature that came with the camera. If you can find where it provides support that you believe you were denied, post the pertinent section

  3. #3

    Default Re: Canary More Like Crow

    Quote Quoting jk
    View Post
    Read all the literature that came with the camera. If you can find where it provides support that you believe you were denied, post the pertinent section
    i took several pics of the box, nothing in the paperworkl of any help. i dont know how to post the pics?

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