My question involves court procedures for the state of: Washington.
Sold a Playstation 4 system and TV valued at around 1000.00 dollars for 500.00 to help pay for a cremation for a family member. Sold the system to a couple and said they could use the account on the system that had around 45 digitally purchased games downloaded on the system. After 2 weeks they contacted me asking to change the password on the account because it was locked out. After investing the account had a negative balance of 120.00 dollars because of an accidental charge back my credit card company processed back in February of this. My identity was stolen and my card mistakenly reimbursed the charges making my account negative. I had no idea this was happening, until they messaged me almost 2 weeks later. The whole process to unlock the account will takes weeks and these people aren't corporating with me at all. I offered several times a complete refund with some money on top for the trouble but they are demanding 250.00 dollars back (and they keep everything) or they will sue me. I'm stressing over this issue because they are harassing me and won't budge on the issue... My thoughts and understanding is if I offer a complete refund they can't take me to small claims. And the fact they are trying to extort money out of me even though the product was worth double what they paid.

