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  1. #1
    Join Date
    Sep 2016
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    Default What to Do if a Lender Won't Send an Original Release of Lien

    A car owner in Texas has paid off the vehicle, and has asked his lender to issue a release of lien. The lender has responded that it won't mail him an original document, but will only fax him a copy of the release of lien. The lender has not directly released the lien with the DMV, and the owner needs the original to file with the state. How can he get an original copy of the lien release?

  2. #2
    Join Date
    Sep 2005
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    Default Re: What to Do if a Lender Won't Send an Original Release of Lien

    If the issue is that the lender reports lien releases electronically, then the lender needs to properly convey that information to the Texas DMV. If they do not, instruct them that you need an original document -- direct them to Form VTR-266, available here.

    If this is a lender that does business in Texas (not an out-of-state lender for a car that was purchased and financed in another state then brought to Texas, with a lender who has no operations in Texas) remind them that they are legally obligated to provide the release of lien within 10 days. If the are an out-of-state lender from an out-of-state purchase, they likely have similar obligations under the laws of the state in which the sale occurred.

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