I didn't say anything about the maintenance worker. I said if YOU didn't document the issue....
YOU need to notate it on your personal calendar.
YOU need to send a written letter to the landlord concerning the issue, and keep a copy for yourself
thats nkt doing anybody else's work. That's doing what it takes to prove your claims. Without that, plan on the landlord thinking you never said a word and may charge you for damages due to your failure to report an issue that requires attention.
imagine this; you're in court telling the judge your story. You say you told maintenance. They don't have record of it. Gee, did you really tell maintenance? You explain your beating on the door story. They deny it. Hmm, maybe tenant is full of crap.
Or
you tell your story. You show a log of communications with the landlord. You present a copy of the letter you sent the landlord, dated and noting the date you sent the letter, the address you sent it to, and how you sent it.
Care to guess in which incident you win and which you lose? It isn't difficult to figure out that you need to cover your ass in situations like this. Your failure and your attitude will lead to failure in court.

