My question involves labor and employment law for the state of: Texas
This year I did not receive an email regarding the open enrollment of benefits at the company I work for as a full-time, salaried employee. I only learned of it on the last day of enrollment when one of my superiors asked, in passing, if I had completed my enrollment.
Typically in previous years, I would receive an email containing a link to a web portal to complete my selections. I have searched my company emails and have not found any mention of this year's benefits election period, nor any link to the benefits portal. I believe there was a brief mention of enrollment coming up at a meeting last month, however no specifics were provided. At this time, I am not sure how many of my coworkers are affected.
I attempted to logon through the link provided in the email from last year, however I was unable to reset my password as no means to do so online was available, and the hours had already closed for the customer service number.
While perhaps an unintentional oversight on their part, I am dismayed that I may be stuck with whatever plan(s) they rolled me into. I would like to understand my options to pursue this as I am doubtful that HR will be responsive to my complaints without a good force of (legal) reason.
Thank you for your time and insight.

