A consumer bought replacement tires at a tire dealer. After they got the new tires, they noticed that the tire pressure monitoring system (TPMS) was showing one of the tires as having no pressure. They went to the car dealership and were told that the sensor was not present -- it had somehow been removed during the tire replacement. The dealership replaced the sensor.
When the customer went back to the tire shop, they refused to reimburse the customer for the cost of the repair. They stated that the customer should have come back to them to report the issue. Can the customer recover the repair cost?