A debt collector may contact a person other than the debtor only to discover or verify the debtor's location.
The collector must:
- identify himself, but he must identify his employer only if expressly requested to do so;
- not reveal the consumer's indebtedness to anyone other than the debtor or his/her attorney;
- not use a post card or in any way reveal debt collection activity.
The collection agency may contact any person besides yourself about your case only once. If a collection agency bill collector calls a third person more than once, they should warn the collector not to call again or they will complain to the Federal Trade Commission.