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  1. #1
    Join Date
    Sep 2016
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    13,916

    Default What Can You Do if a Doctor is Withholding Medical Records

    A doctor is refusing to provide a patient with copies of her records because she owes a balance on her bill. She has argued that she has a right to the documents, but the doctor's office says that they want to verify her claims with their lawyer. How can she get the records so that she can provide them to her new doctor?

  2. #2
    Join Date
    Sep 2005
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    Posts
    98,844

    Default Re: What Can You Do if a Doctor is Withholding Medical Records

    Her new doctor can directly request the records.

    A patient has the right to copies of most medical records (save for certain mental health records or information compiled in relation to actual or anticipated litigation, and a few other exceptions that are generally inapplicable) under the federal law, HIPAA. The doctor does not have to directly provide her with copies of her records for free, but the doctor cannot make her access to the records contingent upon her paying a past medical bill and there are strict limits on charges that can be made for the copies. The doctor is to make the copy of the records available no later than 30 calendar days from receiving the individual’s request. See 45 CFR 164.524(b)(2).

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