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  1. #1
    Join Date
    Sep 2016
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    13,916

    Default Denial of Warranty Coverage Due to Service Issues

    If you buy a secondary warranty for a used car, purchased with slightly more than 99,000 miles, can the warranty company deny service based upon the buyer's failure to et a 100,000 mile service? The transmission failed, so this is an expensive repair, but the warranty company is stating that the warranty does not cover the repair cost.

  2. #2
    Join Date
    Sep 2005
    Location
    Behind a Desk
    Posts
    98,846

    Default Re: Denial of Warranty Coverage Due to Service Issues

    You need to review the terms of your warranty, which is a contract. You can also investigate with the seller to see if they performed maintenance on the vehicle prior to selling it to you that might cover the contractual requirements for the 100,000 mile service. If no 100,000 mile service was performed, and if coverage of the transmission repair is contingent upon your having that service performed, once the vehicle crossed 100,000 miles you had a problem.

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