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  1. #1
    Join Date
    Mar 2016
    Posts
    2,289

    Default Re: Should My Wife File a Lawsuiute for Gender Discrimination

    You have no proof it was because she is a woman. Honestly it sounds like the guy your wife talked to was being a lazy jerk. That is all. You got the phone fixed. You told the manager. The manager can brief all his employees about customer relations.

    What more needs to be done?

  2. #2
    Join Date
    Feb 2008
    Posts
    1,179

    Default Re: Should My Wife File a Lawsuiute for Gender Discrimination

    There are many reasons, such as the employee your wife spoke with was incompetent and would have told ANY person the same thing. Just because you got a different answer (possibly from a different person) in no way makes this a slam dunk gender discrimination case. Your wife easily could have given a detail (that you didn't ) that could void the warranty. Just because you got the claim done doesn't mean that the original employee was wrong, just that the other employee decided to play the situation in your favor. You would have to prove a pattern of discrimination generally and one situation does not make a pattern.

    Personally I have found cell phone insurance -- like many other types of insurance--- to not pay up on the first try. Sometimes it takes going up a level or two or speaking with someone else. Honestly it's common in the insurance industry and I suspect the employees might even be trained to first state it isn't covered. You sound like you have a better, longer term relationship with them, does she? Doesn't sound like it if she wanted you to go with her. I do have to agree that if you weren't there, you are only hearing her side of the story. Maybe she didn't ask the question the same way you did. Maybe they didn't take the time to look up her account and coverage. Doesn't mean they didn't do that because she was a woman!

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