
Quoting
azwelder
Ok fair enough they sent me all they are required to send me. I absolutely did not sign a contract paper/electronic or any other form. Their proof that we were made known about the policy is that they say the service wont start unless we are made known??? That makes no sense to me there has to be documentation of it. I pressed them(original creditors) months ago about it and they kept talking in circles, I kept asking for proof or documentation and all they kept saying was 'that is our policy sir'. The original creditor will no longer talk to me, already tried that. Just as a side note as well, they charged our account the fee months ago, we told our bank it was not a valid charge, bank gave us a "provisional loan" and said they would look into the matter and contact the vendor. The vendor ended up giving the money back, which they didnt have to do. A month or so goes by then next thing we know we are getting a letter from a collection agency for the 'debt'. I asked the collection agency why the OC would give us back our money if it was valid.........long pause on phone, then a reply to talk to them(OC) about it, which they know is no good seeing that they(OC) no longer have the debt. So once again looking for advise on my next move? Just wait them out or write them explaining my argument to them?