My question involves landlord-tenant law in the State of:

Hi,

First all, I would like to say thanks for your time

The point is: In my flat we had an issue with a leak generated from a bathroom.

One of my flatmates tried to clean his shower filter, the point is that to clean it, you have to disassemble it and itīs a little tricky, there are some pictures in a board at the entrance of our building showing how to do it. But my flatmate didnīt see this pictures and broke the seal that join the pipe with the shower, generating a leak along the ground floor of the flat and once we realised that this was happening we called the state agency to report the damage.

The agency understand that as this issue was a mistake done because we didnīt take the safety measures that we should and we have to take responsibility of this payment to cover the damage.

They say that they have claimed first to the inssurance company but the company didnīt take responsibility for the payment as we didnīt take the accurate safety measures.

I understand this, and I agree that the replacement flooring that is needed we should take care of it.

But today the state agency say that we have to agree aswell to pay the damage from the below appartment (itīs supposed that they have to repair somenthing in the ceiling because the humidities, and this is something that I cannot buy, I mean, this is damage to third parties and I am completely sure that this issue should be covered by the inssurance company)

Aswell, they only told us that we need to face a payment of 3,640 pounds (2,000 pounds to cover the works on the ceiling and 1,600 pounds to replace the floor) but they havenīt showed us any bill, quote or whatever, they said that they have their own workers and they will do this work.

And what complicate this more is that we are in a renewal process and they tell us that if we donīt agree with this payment they donīt renew us.

So, I donīt know what to do, or who to ask for advice.

Many thanks

Kind regards