It is. The only part that says anything about any kind of chargeback, is where it says "in addition, such charge backs may occur where money has been paid under the Plan as a result". I am going through with a fine tooth comb trying to find where it says they can take money never paid, but nothing.
If I cannot resolve with them, do I file in small claims court? The amount is approximately $500. And if this is the way, who would I serve with the order because our payroll is in another state, would I serve my direct manager who is aware of the issue?

