It was a cup, and the handle fell off. They haven't offered a settlement yet. I make and sell the cups. I think the buyer suffered burns on the thigh. That is what it said in the letter.

I'm thinking about emailing the buyer directly, I feel awful and would like to help pay for any medical bills. What I'm worried about is if it is in the thousands of dollars. As I do not make a lot of money and it would severely damage my financial stability.