My question involves a consumer law issue in the State of: Michigan
I hope this is the right place to post.
My daughter returned her rental car to Enterprise. In their lot, 21 days ago.
Yesterday they left her a nasty message, that they were reporting the car stolen!
She arrived after hours. Parked the car and set the alarm. Dropped keys in the
drop box. And made sure they went all the way in the box.
After all this time , they just contact her ! Is that not what a drop box is for?
You check it every morning, so the customer is not charged a extra day.
I don't understand how she could be liable for this, or am I totally wrong.
She just graduated at the State University. This was her first trip anywhere,
and first rental.
Thanks for any input.