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  1. #1
    Join Date
    Jun 2014
    Posts
    1

    Default Service Not Received, but Billed

    My question involves collection proceedings in the State of: California

    Hi experts,

    I went to a local tax returns preparer to get a quote. I submitted all my documents on his website. I was quoted around $450 which seemed very high to me. I wasn't sure if I wanted to pay that much. When they asked me to pay $100 as advance,I said that I would pay later and came back.

    After a couple of days, I received a call from them that they have completed the tax returns. I clearly told them that the price was too high and didn't want their services. After a few days, I received an email saying that I am entitled to pay their fees. They might have spent time and worked on my tax returns but I never took the completed tax returns from them. I also received an email saying that they would submit for collection agency.

    Now, I got a letter from the collection agency "capitalaccounts" for an amount of $550.

    Since i never accepted/received their services, will I be able to dispute this and request a cancellation. Am I entitled to pay the fees when I didn't receive the services.

    Thanks in advance
    Ron

  2. #2
    Join Date
    Jan 2006
    Posts
    38,867

    Default Re: Service Not Received, but Billed

    When they asked me to pay $100 as advance,I said that I would pay later and came back.
    so what about that that I see as an agreement to hire them that you are not seeing?



    whether you picked up the completed return doesn't matter.

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