Should clarify-

The before and after services were not from the same provider. I wanted to contrast that we did not withhold the insurance from other providers as that was a comment made to us from the collections.

The collections also suggested that they have already sent a demand letter to us from February and implied they are compliant and continued their demand...yada yada yada.

We've hired an attorney to pursue it as we are getting nowhere with everyone quickly.

Thanks for the input though -