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  1. #1
    Join Date
    Mar 2013
    Posts
    18,340

    Default Re: Buyer is Disputing a Credit Card Charge for an As-Is Vehicle

    Quote Quoting johndoe555
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    With a vehicle being sold as is and showing proof to the merchant with a letter/copy of all the documents can the merchant service reverse the decision? .
    Yes, the CC company can rule in favor of its customer no matter what documentation you provide.

    If that happens, you sue the customer.

  2. #2
    Join Date
    Nov 2013
    Posts
    7,056

    Default Re: Buyer is Disputing a Credit Card Charge for an As-Is Vehicle

    Why didn't you get notification from the CC company that a dispute was opened, the law requires them to contact you in an effort to resolve the dispute.

    You are also entitled to attempt to resolve the problems with the merchandize that was purchased e.g. make repairs.

    Buyer can not keep the car if it is not paid for under any circumstances. It could rise to the level of theft just as if someone buys merchandize with a check and then stops payment and doesn't return it.

    Look up the CC laws and regulations on disputes in PA. There are time limits to resolving disputes.

    Here is the visa handbook on chargeback. Start reading on page 49. I would think that all CC companies have similar policies.

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