Quote Quoting johndoe555
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With a vehicle being sold as is and showing proof to the merchant with a letter/copy of all the documents can the merchant service reverse the decision? What proper way should we handle this matter? Thank you.
Send that letter, and a copy of all documents to the merchant. They should deny the buyer dispute based on that documentation. Even if the car was not sold As-Is and there was some kind of vehicle issue the buyer would have a hard time with this dispute as they still authorized the charges.

If the dispute is upheld, and the money is refunded to the buyer then it is time to sue.