My question involves personal finance in the State of: New Jersey
Here is a brief background: Back around 2009 I had a credit card that was used to purchase some things for a wedding I had in Sept of 09. Shortly after our wedding US Bank increased the rate to 20+ percent interest because I was a couple days late on payment. I paid right when I noticed it was late but then the rate already changed and they wouldn't bring it down and we had then about 14k or so on the card because of the wedding (previously zero or very low balance). Because of that high rate we could no longer afford the payments and so in Summer of 2011 I was approached by CACi (a collector for US Bank) and they said they can settle for half if I can make payments of 526.05 per month and have it auto debit my account for 12 payments. It was debiting successfully all those months (I have record) and then the last payment never debited to I called in Sept of 2012 and asked why it did not debit and they said because some other company was now working on it instead and that they would contact me to give me details. I never got any other information from them and no one else ever sent me any more statements or anything saying I owed so I though maybe I had my calculations wrong and maybe it was totally paid. Note: Previous to that I was getting a statement monthly from them in the mail but after that I never got anything else.
I thought everything was okay until around Thanksgiving I got a call from some portfolio company. He said I had a balance owing for the card ending in xxxx and I said no I already settled that back with CACi and he said I have to call them and they will put a hold on the account. I called CACi and they said they don't have any of my records anymore and the guy on the phone sounded like he was working out of a basement. I asked to speak to his manager because surely they wouldn't delete my files from just a few years ago and that guy also said he doesn't have anything and hung up. I then called US Bank and got transferred all around until I spoke to one lady who said don't worry I will call CACi and notate your account and get to the bottom of it. So I relaxed and took notes of the conversation and emailed to myself so I wouldn't forget.
Now I get a summons in the mail from that portfolio company ( their name is Portfolio Recovery Assoc LLC ) and they are suing me for $8,125! I called them right when I got it (yesterday) and he said they don't care what happened with the other company - I need to set up a payment arrangement with them. I don't think this seems right and I called that CACi company back and they say again they don't have any of my records anymore! I formally wrote them via email and by fax in Feb of this year requesting they send me all information on my account as well as details on the arrangement I had with them and nothing back. I don't know if I have a case but I have records of making all those payments. Please someone help me know if I have a case or if I am just stuck.