My question involves a mortgage in the state of: Washington
Some months, my principal is $1000, some months it is $100. Same goes for interest.
This is true even if the payments are made within a few days of each other (for example, Oct 3rd, Nov 2nd, Dec 4th).
There has never been a late payment or late fee.
I have been trying to get answers for over a year. Talked to the managers at 2 branches, called on the phone dozens of times, spent 100+ hours trying to get this resolved.
When I sent in a qualified written request (they responded, but not within the legal timeframe of 60 days) they did not actually answer why this was.
To make it worse, they sent me a history statement with all the numbers changed around!
If I compare this new history statement with my old statements, the dates are the same for payments, but all the $ numbers have been changed including principle, interest and total balance.
Certainly if they are saying the old numbers are correct, then the new document must be fraudulent (or visa versa).
I'm not sure what my legal recourse is here.
Please help.

