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I find it hard to believe that their normal protocol is to only send out one Notice of Violation and not follow through with a second, or certified mail.
It may be hard to believe, but I've already cited the section of the vehicle code that deals with a Notice to Appear from an AETS. As long as the notice is:

  1. on a form approved by the Judicial Council, and
  2. mailed within 15 days of the alleged infraction, and
  3. mailed to the registered owner's address on file with the DMV, and
  4. is mailed with a proper certificate of mailing, and
  5. an exact duplicate of the notice is filed with the a magistrate of the court


Then this constitutes a complaint to which the defendant may enter a plea.

I dislike red light cameras. They were recently removed from my city after the council got tired of getting complaints from citizens, and evidence mounted that they don't actually do much for safety. The best thing that somebody can do, aside from handling their tickets promptly, is to contact your city council members and state legislators. They're the ones who change the laws. I'd rather that the police and courts follow the law, instead of making it up as they go along. But that also means that we need to be proactive about getting bad laws changed. Highway Robbery has a section on action and legislation. If you haven't already, I'd take the time to look through that.