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  1. #1
    Join Date
    Dec 2013
    Posts
    8

    Default Can a Merchant Reverse a Discount

    My question involves a consumer law issue in the State of: Florida

    I had a doctor's visit in February 2013 and paid without using insurance. I was switching insurance and didn't have my new card yet. I received a 25% discount from the doctor's office since I was paying it all at once. I then filed a claim with my insurance company and was reimbursed, minus my copayment. Now, 10 months later, I have been sent a bill from the doctor's office for the 25% they originally discounted. I called the office and no one seemed to know why I was being billed. When I explained that the total was exactly the 25% they had discounted me earlier, they said maybe it has something to do with my insurance. I fail to see how the reimbursement from my insurance would have anything to do with it if my debt was settled in full with the doctor's office. Is the doctor's office allowed to just reverse a discount? I have my signed receipt that lists the discount on it.

  2. #2
    Join Date
    Oct 2006
    Posts
    16,474

    Default Re: Can a Merchant Reverse a Discount

    Quote Quoting Zine
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    My question involves a consumer law issue in the State of: Florida

    I had a doctor's visit in February 2013 and paid without using insurance. I was switching insurance and didn't have my new card yet. I received a 25% discount from the doctor's office since I was paying it all at once. I then filed a claim with my insurance company and was reimbursed, minus my copayment. Now, 10 months later, I have been sent a bill from the doctor's office for the 25% they originally discounted. I called the office and no one seemed to know why I was being billed. When I explained that the total was exactly the 25% they had discounted me earlier, they said maybe it has something to do with my insurance. I fail to see how the reimbursement from my insurance would have anything to do with it if my debt was settled in full with the doctor's office. Is the doctor's office allowed to just reverse a discount? I have my signed receipt that lists the discount on it.
    Send a letter to the doctor's attention about it along with a copy of your receipt that shows the discount.

  3. #3
    Join Date
    Sep 2011
    Location
    OH10
    Posts
    17,019

    Default Re: Can a Merchant Reverse a Discount

    The doctor apparently has a contract rate with the provider, which you are a party to also. You all must honor the contracted rates. You are the one who modified the original contract.

  4. #4
    Join Date
    Oct 2006
    Posts
    16,474

    Default Re: Can a Merchant Reverse a Discount

    Quote Quoting Disagreeable
    View Post
    The doctor apparently has a contract rate with the provider, which you are a party to also. You all must honor the contracted rates. You are the one who modified the original contract.
    Huh? The doctor gave a discount on the overall price. The doctor cannot raise the price after the fact.

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