I didn't need to know the exact title because I could tell from what she wrote that she was at the first step and has a chance to do better at the next.

What you quote comes from the state website, and they aren't regulations. They what all the state websites say and they aren't much use to anyone.

Regulations look like this: http://www.azsos.gov/public_services/Title_06/6-03.htm In PDF format, there are over 99 pages.

These are what the the deputies use to decide your case. They try to sum thing up in 5 words or less and then find something in the list that fits.

The ALJs on the other hand are usually trained in legal matters and are better at parsing things out. A claimant can come in with a laundry list of reasons they quit. It only takes one to make a good cause quit.

Based on the decision she typed in, ID appears to be a state that doesn't allow for good personal cause, and there are states like that.

Had she lived in a state like CA, she would have need to go here http://www.edd.ca.gov/uibdg/ which is a wonderful resource when your own state doesn't clarify things, and you just hope that behind the scenes that your state operates similarly.

Also, if she were in CA, she could rely on this http://www.edd.ca.gov/uibdg/Voluntar...Q_500.htm#Time

"When an employer changes the time schedule, he or she is in effect changing the agreement of hire. However, such a change does not automatically give the claimant good cause for quitting. When the required days, hours, shifts, etc., result in undue hardship for the claimant or are contrary to the law, he or she will have good cause for leaving."

As far as I can tell, ID has no such resource.