I released a shipment of goods to The Netherlands based on information that funds were wired. May 2nd 2013. My bank gave me directions for accepting wired funds to go through JPMC in New York, than to Travelex than to my bank account. The funds were lost somewhere between JPMC and Travelex. JPMC claim they sent funds to travelex who claim they do not have them. I have engaged my bank who states we have no rights as receiver to trace funds. I have engaged my customer and his bank who provided wire information and state that JPMC has sent funds to Travelex who is not returning their inquiries. Do I have any legal remedies or any options to help trace these funds? Are there any federal regulations that address this situtation? My bank says JPMC will not work with them because they do not have an account. They say they contacted travelex with whom they did have an account and the funds were not there. My bank has since changed providers ...mucking up the water, so to speak. Any help or advice is appreciated.