My question involves a consumer law issue in the State of: California
My question involves a consumer law issue in the State of: California.
I recently purchased my niece a gift card to a store.( I will not say store name until they have had chance to respond as I did file complaint)
Before I purchased this card I made sure to read the back of the card and take note of the terms and conditions. The card reads as follows. Use of this card constitutes acceptance of the terms and conditions set forth on the card.. This card represents prepayment for goods available at (store name and Store name)
This card can not be redeemed for cash except where prohibited by law..
It then goes on to say if lost stolen or used without permission value will not be replaced then in Capital letters it says treat this card like cash.
OK so I was satisfied with this and purchased the card. I was original going to buy her a gift card to game stop when I decided I wold get this card and she could choose which gift card she wanted to purchase or she could use it in this store, She likes the store bakery.
Last night my niece went to the store she was trying to purchase a few sweets and a xbox live points card. She wanted to purchase this so she could download a game.
She was not only told no can not purchase gift card with gift card but the cashier was very rude.
Here is my problem, The same day I purchased the card I gave her I also purchased a 50 visa for my boss, They let me no problem,
xbox live points is not a gift card and no where on it does it say gift or even have any fancy images to make it seem as if it is a gift card.
My other problem is, On the gift card that belongs to them it says treat like cash will not be replaced if lost or stolen,
So treat the card like cash and you will not replace it even with receipt if I loose it but do not treat it like cash unless spending it with Store name...
Am I right to think beens it says terms are set forth on card and no where does it say you cant buy a gift card, Can they all the sudden change a rule even though it does not state manger or anyone has the right to change terms. My niece was in tears, What can I do? Or do I even have a leg to stand on ?