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  1. #1

    Angry K-Mart wrongly accused me

    From Maryland. About 1 month ago I began receiving letters from a law firm demanding that I pay them 400 and some odd dollars as compensation for an "incident" that supposedly occurred at my local K-Mart on 8/29/06 . After some effort, I managed to learn that they were accusing me of shoplifting $159.00 worth of something or other. I wasn't even in the store on that day, much less stealing anything. My father went to the store first and the management denied any knowledge of anything. My girlfriend called the law firm and learned from a snotty woman that I was caught on video stealing something, and to contact loss and prevention at the store where this is supposed to have happened. She went to the store 2 times and could get no answers, as the Loss and Prevention department, a girl named Kristan, was on vacation, going to return on Thursday. In the meantime, the county police came to my house when I happened not to be home in order to serve me a summons regarding this allegation. Whatever. Finally, I went to the store on Thursday, and Kristan still wasn't there. 5 trips later, I finally was able to have an employee get her on the phone and ask her to come out and speak with me so we could resolve this. She sent another employee out to lie to me and say that she "wasn't in the building". I told him that I knew she was there and hiding from me for some reason. Then the first employee came back and said that she was there, reviewing the case and couldn't come out for security reasons. Then the second employee came out and told me that Kristan said that someone else had been caught shoplifting and had used my name. I said that I knew that and wanted to see the tape so I could see who was doing this, as I probably knew them. He said he didn't have access to the tape, and Kristan wasn't coming out, ever. Whatever. This happened today and I'm still pissed and wondering what I should do about it. This has caused me much aggravation. Everyone that has heard about it thinks I'm guilty. Funny thing what people believe just because it was said by a law firm to be true. Whatever. Any ideas? Thanks, Mike

  2. #2
    Join Date
    Mar 2005
    Location
    Michigan
    Posts
    28,906

    Default Re: K-Mart wrongly accused me

    The police came and gave you a summons. Has that criminal charge now been dismissed?

  3. #3

    Default Re: K-Mart wrongly accused me

    Not yet, as far as I know. I actually just received the summons today (Thursday, 10/27). I assume if they had dropped the charges, I wouldn,t have been served..? I did learn that no one actually "used my name", though. What happened is that someone (actually I know who, now)
    "...was at return desk and caught my (security's) attention because they were acting nervous" She then reviewed the tapes and noted that this guy "walked into the store...without the items later returned..pulled a grill off of a store shelf and took it to the service desk...exchanged item for $154 cash, (K-Mart card, I guess) and left the store on foot." They did not get this guys name or contact information, (which I'm pretty sure is strict store policy to do).
    Then, and this is where it gets very stupid, security girl magically associated this incident with a return I had made (without a receipt) of a tent a month earlier. I had paid $180 some dollars in cash for the tent. Went camping and a windy storm cracked the plastic couplings at the roof causing the tent ("Vacation Cottage" lol) to completly fall on top of me, my girlfriend, and two other friends, one of which is a parapalegic in a wheelchair. Needless to say, it really put a damper (pun ) on our vacation. 3:30 am and everything and everyone was soaken wet. I have pictures. Not cool. So, I felt I had every right to return the piece of crap. I wheeled it, full of sand and in peices into the store in a cart and gave it back to them. Of course it was on sale, and I only received $159 on a K-Mart card, losing about $20, but whatever.
    SOMEHOW, she linked that tent return, with this guy and his grill and is CHARGING ME WITH THEFT OF THE TENT ALSO!!!! UNBELIEVABLE!!! She and two other employees PICKED ME OUT OF A PHOTO LINEUP!!! Funny thing is, they described the grill guy as 5'1 (I am 6'0) and brown hair (I have blonde). There is no tape of me taking the tent off of any shelf and returning it. lol. 'Cause IT NEVER HAPPENED!

    I guess I'm going to have to miss work to go to court and make these people look as stupid as they are. Though I think someone should pay me for it, at least.
    Sorry to go on and on, but this thing has really got me pissed.

    Thanks for your response

  4. #4
    Join Date
    Sep 2005
    Location
    Behind a Desk
    Posts
    98,846

    Default Re: K-Mart wrongly accused me

    You can start thinking about the recourse which may (or may not) exist against K-Mart for wrongfully accusing you after the charge is resolved in your favor. For now your focus is best directed at having the charge resolved in your favor.

  5. #5

    Default Re: K-Mart wrongly accused me

    I agree, Mr. Knowitall. Check out this thread going on, if you're interested.
    http://www.ripoffreport.com/reports/ripoff217937.htm
    People are really something.

  6. #6
    Join Date
    Apr 2006
    Posts
    641

    Default Re: K-Mart wrongly accused me

    Kmart - a few things don't add up.

    #1 Kmart does not take returns without receipts - anytime, anywhere. You can find this on the back of your receipt (which you supposedly received when you purchased the tent) or online at kmart.com

    #2 You make a big deal about your friend being in a wheelchair - what is this all about? What relevence does it have to the story.

    #3 Who do you think used your name? If so, why did they do that?

    Have you heard of statement analysis? It is where investigators analyze a subjects statement and can determine whether or not a person is telling the truth. You are very specific about certain events and time periods and vague during others - this is very indicative of deception.

    Call Corporate LP and see what the deal is. Also, correct me if I am wrong, but isn't MD an either or state? (Either prosecute you criminally or go after you in the form of civil fines).

  7. #7

    Default Re: K-Mart wrongly accused me

    "#1 Kmart does not take returns without receipts - anytime, anywhere."
    I don't know about where your from, but they do around here. They just give you a K-Mart Cash card...like a gift card that you have to spend in K-Mart. I guess it helps them recover losses.
    “#2 You make a big deal about your friend being in a wheelchair - what is this all about? What relevence does it have to the story.”
    I didn’t realize that I had made a “big deal” out of that fact. It’s not really relevant to the immediate issues at hand, but it was a very big deal at 3 in the morning with the tent collapsing on top of us, the rain pouring and wind blowing like mad. He has a hard enough time getting into his chair from the ground on a sunny day. When I first wrote that, I was kind of upset that I was being accused of “stealing” such a piece of crap and was sort of reliving all of that stuff, I guess.
    “#3 Who do you think used your name? If so, why did they do that?”
    If you read the second part of my post, you will learn that that is not what really happened. At first I thought that was the deal. There is a guy [...] here that does exactly that sort of thing, compulsively.
    He has been banned from the K-Mart but I figured that wouldn’t stop him. I would still bet he’s behind this anyway. I’ll know if and when I see the tape

    “Have you heard of statement analysis? It is where investigators analyze a subjects statement and can determine whether or not a person is telling the truth.
    You are very specific about certain events and time periods and vague during others - this is very indicative of deception”
    No, I haven’t heard of such a thing. Since I am telling the truth, it doesn’t seem to be very accurate. Tell me where I am vague, and I will gladly try and clarify for you.
    “Call Corporate LP and see what the deal is."
    Tell me how, and I certainly will!
    "Also, correct me if I am wrong, but isn't MD an either or state? (Either prosecute you criminally or go after you in the form of civil fines).”
    I have no idea.

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