Thanks for the response

I agree with what your saying here. I need somebody to check my work a bit and let me know if I missed something obvious.

To be clear there was no explicit contract, the buyer feels there was an implied contract by clicking the pre-order button and sending money and that a business could not cancel his order legally.

Brief Summary of my take-away:
I've been trying to explain to the community that pre-paying does not obligate a company to do business with you if they don't want to, even if you've already transferred funds. It only obligates them to give you a product or a refund. In other words, the only legal guarantee is that they can't run away with your money without delivery or refund. (well they can technically, but it would be illegal at that point) I've also argued refunding of money terminates any obligation implied by clicking the button to "pre-order". "Delivery Date is currently schedule for October" is extraordinarily useless to and basically does nothing for the consumer other than say this will one day show up on your door. My interpretation of this is exactly what you stated, Either wait it out or do business elsewhere. If they refund and don't want to do business with you, that's just that, take your money and walk. You seem to have confirmed this.


One last question, if you would be so kind. The Company states "No refunds" and that the customer can request one, and it may be granted, but the company may also refuse. Is this legal also? I'm under the impression that when your order something with a clear notification of refund policy it pretty much implies acceptance. Aside from known "cool down" laws, which obviously don't apply in this case, there really is no recourse, but to wait or the business can refund your money (terminate relations). Am I interpreting all this properly?

And, again, thank you helping another community understand this cheers

-- Monica