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  1. #1
    Join Date
    Mar 2013
    Posts
    1

    Default Repayment Plan Terminated Due to Payment Processing Error

    My question involves collection proceedings in the State of: Washington

    I want to file a lawsuit against GC Services because I had a payment plan set up with them for my student loans. I had paid faithfully for seven months out of nine. In February, something happened and the transaction did not go through. They called me, left a message, I called them back, and I gave them new account information so the payments would be automated for the last two payments.

    Because of an "internal error" the eighth payment did not go through, nor was the account information processed, and they say there were phone calls from a different number, but no voice messages, no effort to contact my place of employment, or the alternative numbers to get the issue resolved.

    Today they called my place of employment to let me know the situation and that I defaulted on my loan and I have to start the nine month process over again. They also let me know that had I called two days ago I could have made the payment and my payment arrangement would still be intact.

    Do I have a valid case to file? I feel as though I am being extorted and I also believe that I am not the only person in this situation.

    Please help

  2. #2
    Join Date
    Mar 2013
    Posts
    18,340

    Default Re: Can I File a Lawsuit Toward Gc Services

    My opinion for the two cents that it's worth: No, you don't have a valid case.

    If you were paying by automatic bank debit, electronic transfer, or even by check it was entirely up to you to be checking your bank account to make sure the payment had been made when it was supposed to be made.

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