My question involves a consumer law issue in the State of: I'm in NY, but car is from a FL dealer
I purchased a car from a used car dealer in FL, I called the dealer from my office number where calls are all recorded automatically. I listened to the calls to ensure that I did not miss anything, and the dealer clearly indicated the following:
1.) There are no errors appearing on the dashboard, this is untrue - the check engine light comes on, and there is a misfire. The mechanic stated that most likely the codes were cleared prior to being shipped since the code would not have just appeared. I specifically asked if there were any mechanical issues and she stated there are no errors that appear. This is the first issue that was misstated.
2.) The dealer mentioned that the Navigation DVD is included, it's just outdated. There is no Navigation DVD at all. The DVD drive is empty.
3.) The dealer stated the tires are in good condition. The tires all needed to be replaced.
The cost to correct these issues are the following:
1.) To correct the misfire was $700 + $300 in parts, this is still ongoing, there may be additional problems
2.) Navigation DVD on eBay is $119.
3.) Tires were $900
4.) The car is at the mechanic now, it may need a part that sells for $2,000 (and there are two of these parts on the car).
Again, please note that none of these costs would be warranted based on the information provided me on the recorded line. Please let me know how I should address. Thanks!