Essentially the notice where I was denied states: I was denied benefits because I did not provide the requested documents to verify my identity. "Until a photo identification and one additional identity verification document are received, the department finds that you do not meet the legal requirements for payment of benefits."
To me, that sounded like I just needed to mail them the documents, which I then did so promptly. After that paragraph on the notice, it states that I have the right to file an appeal if I do not agree with all or part of this decision. So it seems a little misleading in the way they worded the whole notice, not really being very clear as to whether I need to file an appeal along with sending in the documents.
Essentially it says that I had 20 days to file an appeal, and if I filed one after 20 days I would need to provide a reason as to why it was being filed late etc.
Unfortunately I have been calling the EDD here in California all day every day, hundreds of attempts to speak to someone and they always have "too many people waiting on hold to take my call". I have been trying everything I can to get a detailed response to my questions directly from the EDD but alas it is virtually impossible to get them on the phone with a live person and they take 1 or 2 weeks just to send me a one sentence reply to any e-mails I have sent to them.
I'll just send the appeal tomorrow morning and continue trying to contact them via phone/e-mail to figure out whether or not I can just file a new claim and completely drop/disregard my original claim.
Thanks for the info![]()

