My question involves a traffic citation from the state of: Columbus, Ohio

This morning, 11/21/2012, I realized my car was towed from my parking spot at my apartment complex. I called the tow company and they stated it was because I had no parking sticker. I realized about three weeks ago that my sticker was missing/stolen. I advised the rental office ASAP. She left me a voice message (which I still have) stating that if I give her my vehicle info, she would make sure to tell the towing company. I thought everything was okay until this morning. I spoke with the rental office and she advised me that she had got my voicemail with my vehicle info and they had told the towing company, however, they had left me a voice message on that same day telling me to come get a new parking sticker. I never received that message. Now, they are refusing to help with this and are telling me that I have to pay to get my car out of tow. I have lived here two years and never had an issue with parking or towing. If I would have recieved a message to come get a new parking sticker, I would have stopped by the office and got one. In her message she stated that we are only allowed two parking stickers so I assumed that since I already had two (one that was stolen and one on my babysitter's car) she was not going to give me a new one because I am also moving out at the end of this month. Do I have any leg to stand on here or am I just going to have to eat the $110 dollars the tow comapny is charging to pretty much steal my car and drive it two miles down the road? Any insight on this would be helpful!!