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  1. #1
    Join Date
    Aug 2012
    Posts
    2

    Default Disputing a Charge for Tickets that Might be Fake

    My question involves a consumer law issue in the State of: Illinois

    I filed a dispute on my credit card because I thought the tickets were fake. The only way I can now know if they are real is if go to the event and see if I get in. The merhcant says he will deactive the barcode on the tickets because his payment is on hold from the bank. I refuse to close my dispute until after the event to see if the tickets are valid. If I do not get in I plan to provide proof from the ticketbox stating so. If the tickets were real and merchant deactivated the tickets I wouldn't know. Is proof from the ticket box enough evidence for the dispute on the card? And if I got in to the event then I would cancel the dispute. My suspicion of the tickets being fakes wants me to keep the dispute open.

    The merchant claims I have stolen tickets now because the tickets are on hold but I purchased the tickets then filed a dispute and cant know if they are real until the event to validate them.

    Also the site the merchant posted them on says 100% guarenteed (customer service blows..on hold yest for 25 min and ended up hanging up) but i have been dealing with the merchant directly to try and resolve the issue.

    Any advice would be great thanks!

    William

  2. #2
    Join Date
    Sep 2005
    Location
    Behind a Desk
    Posts
    98,846

    Default Re: Disputing a Charge for Tickets that Might be Fake

    If you don't want to pay for the tickets you bought, and the merchant will invalidate the tickets if you don't pay, it's safe to conclude that your tickets won't work when you get to the venue.

    If you don't trust the person from whom you are buying tickets to sell you the real deal, restrict your purchases to authorized ticket vendors.

  3. #3
    Join Date
    Aug 2012
    Posts
    2

    Default Re: Disputing a Charge for Tickets that Might be Fake

    I agree but in order to have evidence to add to my dispute I need to try and attend the event and occupy proof from the ticketbox.

    This will definitely be the last time I purchase outside of an authorized ticket vendor.

    Thanks for your reply

    - - - Updated - - -

    Basically I want to know if my dispute will hold up because he claims that I have now stolen the merchandise...

  4. #4
    Join Date
    Jan 2010
    Location
    New Jersey
    Posts
    3,666

    Default Re: Disputing a Charge for Tickets that Might be Fake

    What makes you think the tickets are fake?

    Buying them from an individual that decided to sell there tickets because, after purchasing the tickets they realized that they can no longer make the event isn't a valid reason to suspect the tickets are fraudulent.

    And in deed, what you have done is theft. Return the tickets and purchase them elsewhere if your suspicion is that strong. .

  5. #5
    Join Date
    Sep 2005
    Location
    Behind a Desk
    Posts
    98,846

    Default Re: Disputing a Charge for Tickets that Might be Fake

    There's nothing even slightly unusual about a ticket vendor charging for your tickets up front. That's the way it normally works.

    "I won't know if the tickets are valid until I go to the venue on the day of the performance" is not a valid basis for a dispute of a charge you authorized. If the tickets were dishonored, that would be a valid basis for a dispute (if still timely).

  6. #6
    Join Date
    Feb 2010
    Location
    CT & IL
    Posts
    5,273

    Default Re: Disputing a Charge for Tickets that Might be Fake

    if you did not send the tickets back, then your CC company will deny your dispute. And it does not sound like you sent the tickets back.

  7. #7
    Join Date
    Jul 2012
    Location
    2151 Main St 201 Sarasota, FL 34237
    Posts
    1

    Default Re: Disputing a Charge for Tickets that Might be Fake

    If you are quite sure in your suspicion about the tickets being fake then you should carry this dispute further and check with the event. But i don't find this issue to be so big to be taken at such level.

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