My question involves a child custody case from the State of: Alabama



My partner recently lost custody of her son to his paternal grandmother. In her opinion the entire case was based off of he say she say. She was served with papers on October 18, 2011. The final decision was made June 18, 2012. She is trying to fnd out how to regain custody? What should be her first step? Is it impossible to do? Any advice will be greatly appreciated. Thanks