My question involves defamation in the state of: california
We received a negative review on Yelp, so I decided on messaging the person
to try to find out what caused the person to be dissatisfied and if we could be of
better service. This person would not tell us what happened. She would just
get an attitude and respond with "leave me alone" and "you got a negative review,
live with it." Im led to believe this person never even came to our store. Could I
sue this person?