Hi there. This is a simple scenario, but a mess nonetheless for me. I would appreciate any opinions.
Scenario: Purchased new laptop as a 2nd chance offer from a seller with 100% positive feedback (qty: 22) at the time. Seller was very responsive on email during the 2nd chance negotiation process. I paid via paypal (est $1200). Item was never shipped. Email response to my requests for status stopped. User canceled her ebay acct. After two weeks of constant emails, she responded how sorry she was that her employee shipped it to a wrong address and because of the trouble would refund my total amount on a specific day/time. That was 10 days ago and no reponses from her since (after daily emails to her). I escalated the issue with Paypal to a claim (still waiting a reponse - now day 21).
Essentially, she walked away with my money and is refusing to respond to my requests for a refund. Is this considered criminal activity? Can I pursue criminal charges against her? The problem -- I am on the west coast and she is in NYC.