I requested a back pay installment exception from my local SSA office. Turned in a letter frome me explaining that the exception would be used for past due rent and utilitys, a letter from my landlord explaining her end and reasons money is needed also that will have to move if not recieved, past due rent reciept. i explained that without this exception i will be homeless at any time.they oue me 15,000 in back pay and i asked for a 9000 installment exception to get current on housing related bills. My landlord is also a friend and has supported me for 3+ years with the understanding that she would recieve this money when i got aproved for ssi due to slow work she needs this money now or she will loose the house i am living in and i wont have a place to go the local office told me they cant give a exception of that amount and i should move out i have read all the SSA POMS that address this and only find information that supports me recieving this exception https://secure.ssa.gov/apps10/poms.nsf/lnx/0502101020!opendocument#d10
What am I missing and what is my next step, person to contact,or other actioon to take. can I call someone other than my local office and if so who.
Thank you