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  1. #1

    Default Unfair Late Cancellation Fee

    My question involves collection proceedings in the State of: Oregon

    What are the options: (if any) -- I'm not paying, & they keep reporting.

    Dental office hours not indicated on "new patient form" or office front door. -- I suppose they indicate THEIR "48" hour notice of cancellation on the new patient form...

    --------------------------

    1. "New patient" -- Dental work done on a Thrusday...

    2. they scheduled me for appointment the following TUESDAY. While still drunk on gas.

    3. Found out the next day, FRIDAY, I needed to attend a court hearing with my wife on that following TUESDAY.

    4. I called the dental office MONDAY (because I figured they're closed Saturday and Sunday), called them @ 10am Monday, to inform I needed to reschedule due to the court hearing.

    5. Office assistant tells me I needed to attend the dental appointment or a 'missed appointment' fee would apply ($150.00+) -- she goes on to say I should have left a message on the answering machine within 48 hours of the appointment... I asked what their office hours were... and was told TUESDAY THRU THURSDAY... They're closed FRIDAY, SATURDAY, SUNDAY and MONDAY!

    6. I asked if anyone is in the office on SUNDAY... She said no... I said, EXACTLY... THAT'S WHY I'M CALLING MONDAY MORNING -- and they're telling me they are not "open on Mondays", but I'm talking to them on the phone?... She says, I still should have called SUNDAY TO LEAVE A MESSAGE... (I was not aware of their office hours prior to this call)... But did the best I could to notify nonetheless.

    7. I said, forget it, I would deal with their garbage another day and would not reschedule the appointment given their stance. (there was no way in he!! I could be there on that Tuesday)

    8. That said, (right or wrong) they continue to play hardball thru a collection agency when I've already tried to reason with them a few months later (given the circumstances above) and even offer 1/2 the fee... They'll have none of it..

    --------------------------

    So I'm looking for any advice to (A.) keep $150.00+ out of their hands (despite what it may cost 'me') and (B.) cause maximum damage to them in order to make them review their business practices. Anything? -- Or do I just have to notify the dental board?

    I believe I have memories of her rubbing the inside of my thigh up near (if not touching) the penis (a time or two) as she was cranking up the gas!... I can't figure out if she's just pissed off she's wasn't getting the remaining $2000.00 in work (cash paid)... Or that she didn't get the opportunity to dawn the dominatrix outfit with me on a Saturday night?

  2. #2
    Join Date
    Apr 2009
    Location
    Somewhere near Canada
    Posts
    35,894

    Default Re: Don't Go to This Dentist I Guess

    You need to pay your bill.

    And get some help for the other..issues.

  3. #3
    Join Date
    Jan 2006
    Posts
    38,867

    Default Re: Don't Go to This Dentist I Guess

    I believe I have memories of her rubbing the inside of my thigh up near (if not touching) the penis (a time or two) as she was cranking up the gas!.
    I would suggest you realize you were under anesthetic and accusing her of inappropriate actions without support could find you with a defamation suit on your hands.

  4. #4

    Default Re: Don't Go to This Dentist I Guess

    So no case... How did I figure that was coming... I'll need to ask for the new patient documents again I guess... I asked the collection co. for copies about a month ago but haven't seen them... Just another letter to collect.

    Small claims? Unfair collection practices? nothing?

  5. #5
    Join Date
    Apr 2009
    Location
    Somewhere near Canada
    Posts
    35,894

    Default Re: Don't Go to This Dentist I Guess

    Nothing.

    Nada.

    Zilch.

  6. #6
    Join Date
    Oct 2011
    Posts
    9

    Default Re: Don't Go to This Dentist I Guess

    Pay the bill and think of it as a learning experience.

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