My question involves a consumer law issue in the State of: Illinois
I switched to a new dentist in June for a routine exam, xrays and cleaning. The hygenist and dentist confirmed that I needed a gum treatment plan for beginning stages of gingivitis that my old dentist did not detect six months earlier. They presented me with an itemized Soft Tissue Managment plan to treat the gingivitis and several teeth that were causing me sensitivity problems.
The plan (contract) is broken down over three sessions (visits) for $850. The plan includes a very expensive rotary toothbrush $130, remineralizing toothpaste $40, and mouthwash (not sure of price). All three items were given to me on my first gum session. It's considered a package deal. I was required to pay $280 for the first session.
The treatment plan I signed does not have any Terms, Conditions or fine print. All it says after the itemized treatment breakdown is:
Total Soft Tissue Management Case $850.00
I Accept This Case ______________Signature and Date
During the first gum session, the hygenist had to apply several applications of the desensitizing treatment because it was not working. After this session, I experienced a lot of pain and swelling. My gums were extremely sore.
I confirmed with the business office manager that I did not want to continue with the remaining two treatments since I had such a bad experience and the treatment didn't work. I told her and the dentist twice that I did not want to continue. Now, she is claiming that if I discontinue the treatment plan, they will bill me individually for the itemized service for the first treatment session, which alone would be $1000. Plus, she claims since they gave me those three products (listed above), that I received a lot of stuff valued way over the $280 I initially paid for the first session. She says this as if they were doing me a favor.
Is it right for them to charge me indivdiually for services performed that did not work and I do not want to continue the plan? Since the paper I signed didn't have any Terms, do they have a legitimate claim against me?