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  1. #1
    Join Date
    Jun 2011
    Posts
    2

    Angry Bad Bookeeping - Can a Creditor Still Collect

    My question involves collection proceedings in the State of: GA

    I paid my doctor's office a co-pay with each visit. I am now finding out they never filed with my insurance, and two years later they are sending me bills that differ in price every single time and now they've sent me to collections. I've contacted the insurance company and suddenly they are sending me checks to give to the doctor's office - so am I to send this to the collections people?

    The doctor's office invoices list some of the payments I made, do not list some that I've paid, and claim I owe them thousands of dollars from what the insurance company supposedly did not cover.

    I paid straight out for a therapist with this company only to find out my therapist never received the money (in fact, they owe her over $10k!)! I sat down and collected as much back info & receipts as I could and tried to make sense of their invoice "logic" but it pretty much boils down to them conducting horrible bookkeeping and now trying to charge me for everything!

    Before I speak to them I was wondering if there is anything I can say or do to ask them to write off the debt as their error. This stuff is going on my credit and for once, it's not my doing and I cannot imagine such horrible bookkeeping is even legal!

  2. #2
    Join Date
    Sep 2005
    Location
    Behind a Desk
    Posts
    98,846

    Default Re: Bad Bookeeping - Can a Creditor Still Collect

    If you owe money to a creditor, even if they mess up their initial bill(s), there is a correct amount that you still owe.

    Will they forgive part of the debt based upon their errors? That's something you will need to discuss with them - it's not a legal question.

  3. #3
    Join Date
    Aug 2011
    Posts
    6

    Default Re: Bad Bookeeping - Can a Creditor Still Collect

    Quote Quoting JakeWilliam
    View Post
    My question involves collection proceedings in the State of: GA

    I paid my doctor's office a co-pay with each visit. I am now finding out they never filed with my insurance, and two years later they are sending me bills that differ in price every single time and now they've sent me to collections. I've contacted the insurance company and suddenly they are sending me checks to give to the doctor's office - so am I to send this to the collections people?

    The doctor's office invoices list some of the payments I made, do not list some that I've paid, and claim I owe them thousands of dollars from what the insurance company supposedly did not cover.

    I paid straight out for a therapist with this company only to find out my therapist never received the money (in fact, they owe her over $10k!)! I sat down and collected as much back info & receipts as I could and tried to make sense of their invoice "logic" but it pretty much boils down to them conducting horrible bookkeeping and now trying to charge me for everything!

    Before I speak to them I was wondering if there is anything I can say or do to ask them to write off the debt as their error. This stuff is going on my credit and for once, it's not my doing and I cannot imagine such horrible bookkeeping is even legal!

    I'm new here, in bit of a bind myself on medical bill issue, but this situation of yours I might can help a little. I worked in a medical office, in insurance billing, for 16 years. So, I do know little you might could look in to. If a medical office participates (in contract with) with an insurance company, say for example BCBS, the office has a time limit to file claims to them. If they fail to file a claim in that time period (usually 6 months) they insurance claim denies the claim for being filed past timely filing limits and requires them, per contract, to write off the balance and not bill the patient for their error. If you have a copay situation, they can still collect the copayment amount though in most cases. Hope that helps. Find out if this office participates with your insurance company. Okay.....now on to my problem.....

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