No clue if this belongs here or not but worth a shot. Me and my wife went ot have her wedding ring resized. Now at first when knew some wont resize it due to it being engraved outside. The jeweler said they could have it done no problem. Got the ring back and the jeweler destroyed the ring to some point. We complained and they said to give it back to try and fix it. Got the ring back again and it was even worse. They stated the repairer wasnt even certified by them. The store said the wanted to send it to their main location to try and fix it. Got the ring back again and now it it is completely destroyed.
My question is what ground do I stand on to sue or try to get some recovery from this. They at first offerd to replace both our rings but now they state at a discount only. They also stated to replace my wifes ring if they can find one but destroy the other one. Now this isnt a normal ring I just bought my wife these are our wedding rings of 8 years. They are not exspensive rings paid $750 for the set but the sentimental value is what making my wife upset.
We did pick out rings from them at a price of $3200 as they asked us to pick out a new set and they would talk to the reginal manager. That was turned down and as i stated they would at a discount. Just want to know what ground I stand at going back to this regional manager with or just taking legal action? My wife is really upset at this as she is taking this as she lost her wedding ring when actually somebody destroyed it.

