My question involves a consumer law issue in the State of: Pennsylvania
I just received a call from a police officer in the township where the mall is located. An employee at a chain children's store was demoted over a complaint that i called in. She is now filing harassment charges and disorderly conduct charges against me.
Here's the story...it's ridiculous!! I went in to the store. Had a large purchase. Realized I forgot the coupon that they gave me (for being a frequent shopper). Asked the employee (who was a keyholder) to hold the items until tomorrow, so I could pick them up, with my coupon. She said no, policy is not to hold overnight. I said, oh ok. Do you have a coupon that I can use? She said Nope. If you go to the pharmacy to pick up a prescription, and you forget the actual rX, do they give it to you? (irrelevant, but i chuckled anyways).
So, I said fine, I'll buy the items and bring the coupon in tomorrow for a price adjust. She said nope, not allowing you to buy them.
So...the next day, I called their corporate office, the district manager called me back, and apologized profusely. Said they would handle it, and had she just asked the DM, they would have approved either giving me the code for that day or holding the merchandise until the next day. I assumed it was done and over with. Placed the order online, and moved on.
Until this morning, when I got the call that the employee is filing disorderly conduct charges and harassment charges against me, stating I threw a pen at her....which I did not. I used their pen to write down her name and left it on the counter.
I called the DM, who was horrified and had no idea this occured. I'm a wreck. I have no clue what happens next...except that the police officer is mailing me paperwork, and i'll have to go to district court, if i plead not guilty (which I will be).

