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  1. #1
    Join Date
    Apr 2011
    Posts
    12

    Question Auto Shop Dented My Car During Oil Change, What Should I Do Now

    I took my car to auto shop for oil change. I found a dent below rubber strip on the drive side front door after I came back and paid for everything. When I opened the door, I can clearly hear scratching sound and feeling the door rubbing against the car body. I talked to the manager, and he asked the mechanics but they denied everything and they said it's there before the car got to the auto shop. They are clearly lying because I didn't feel or hear anything today before I left the car for the auto shop to do oil change.

    I called my car insurance, and they said they don't cover and they suggested small claim court. I took photos of the damage, and the auto shop manager took photo of my VIN # (I don't know why). I called the police station and they said police report won't help if it's a civil case, so I didn't ask them to come out.

    What should I do next? Manager refused to fix it, he said that it's not a body shop. What's the chance of winning a small claim case against it? I don't have witness. This car is almost 19 years old. Any suggestions?
    Thanks.

  2. #2
    Join Date
    Jan 2008
    Location
    Toledo, OH
    Posts
    16,307

    Default Re: Auto Shop Dented My Car During Oil Change, What Should I Do Now

    What's the chance of winning a small claim case against it?
    We can't answer that any better than the Magic 8 Ball can. Court does not operate on "chances", it operates on facts.

    At the moment, it's an "I say/they say" situation. You have no documentation that the car was not damaged before you took it in.

  3. #3
    Join Date
    Apr 2011
    Posts
    12

    Question Re: Auto Shop Dented My Car During Oil Change, What Should I Do Now

    How do I get proof now? Or action on my part that will improve my small claim case?

    Quote Quoting LawResearcherMissy
    View Post
    We can't answer that any better than the Magic 8 Ball can. Court does not operate on "chances", it operates on facts.

    At the moment, it's an "I say/they say" situation. You have no documentation that the car was not damaged before you took it in.

  4. #4
    Join Date
    Feb 2010
    Location
    CT & IL
    Posts
    5,273

    Default Re: Auto Shop Dented My Car During Oil Change, What Should I Do Now

    Quote Quoting LawResearcherMissy
    View Post
    We can't answer that any better than the Magic 8 Ball can. .
    Just as well as an 8 ball ... mine says "outlook not good"

  5. #5
    Join Date
    Feb 2010
    Posts
    616

    Default Re: Auto Shop Dented My Car During Oil Change, What Should I Do Now

    Do you have any witnesses that could testify that the car was undamaged when you dropped it off?

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