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  1. #1
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    Mar 2009
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    Default Different Ways You Can Be Caught Stealing

    If you are thinking of shoplifting; planning to do it again, whatever....please read.

    How can you get caught?

    Typically you think of the L.P. person peeking around an aisle, or just following you. Or those big black cameras in the ceiling, or those silver panels in the ceiling.....

    But did you know of these?

    See that store mannequin with the latest fashions on it? Nice selling piece. But the mannequins eyes.....could be cameras. Same with that accessory "the mannequin" is holding.

    See those cameras on the store roof? They can zoom in on your license plate. They can zoom in on your face.....What? You really thought they were to keep the parking lot safe?

    Other cameras, very well hidden, have facial recognition technology. Seriously. Get busted at Target in Poodunsville, KY....that same system can bust you walking into to Target in NYC.

  2. #2
    Join Date
    Apr 2006
    Posts
    122

    Default Re: Different Ways You Can Be Caught

    Good post Pamdora's Box. So I was wondering can a store use a camera that looks like a radio or some household item to make the shoplifter think no one is watching him? This seems like a good way to catch a shoplifter. I think in reality we should not shoplift in the first place and consider that the cameras are alive and well in the store no matter where you are. Just seeing the "eye in the sky" is a good way to know the stores really are looking out for potential shoplifters before they commit a crime.

    I think it would be a good idea to take at risk groups on tours of stores and show them the CCTV and how they can pan to corners of the store so at least they will see that their actions are being recorded.

    Another way to prevent shoplifting at stores is to have a bag check room where customers are required to check coats/bags and they are given a claim check just like in museums. If a greeter welcomed the person to the store with a smile and kindly requested them to put all items in a bin that would be great.

    Also having a camera before checkout could catch any items that were hung together or stuck together so that way the cashier can see that all items are accounted for. I think there would be less shoplifters or potential shoplifters if the stores redesigned them to have space between the aisles and block any hidden areas with endcaps so that way the cameras have a better view. In the narrow aisles its easy for someone to stoop and put their items in a bag.

    With RFID Technology if someone passed the checkout stand the cashier could be notified and ask the person to come and pay for the item or leave it. I see this as a benefit for both the shopper and store. A message on the POS screen could display"RFID Tag not deactivated please have customer to bring receipt and Ralph Lauren Shirt back to checkstand". If a customer made a mistake then they could pay for the item or decide that they don't want the item due to the extra cost. Sometimes with the confusion of handling so many products the customer or cashier forgets to scan the item. At least this way the customer has not left the store and can return to the checkout stand to remedy the situation.

    Another idea at large item stores is to have a receipt checker who scans the receipt and the RFID scanner would tell the receipt checker if everything was paid for. If one item was not paid for the customer can hand over his credit card to pay for it or decide to leave the item. At this point the customer did not leave the last available point of payment. Also the Receipt checker could then deactivate the RFID Tag. If an item came without an RFID tag or it was removed by the customer the item would not be able to be scanned and the cashier could call a manager for a new tag.

    With the RFID technology all returns and purchases can be tracked as it can store the barcode of the item. Possibly having an RFID code as part of the Barcode could make it hard for someone to remove the RFID code. If someone defaced the barcode area the item becomes unsaleable until everything checks out. Supermarkets can also use RFID as well.

    What are your thoughts on this?

  3. #3
    Join Date
    Apr 2011
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    15

    Default Re: Different Ways You Can Be Caught

    Hmmm this is interesting. Makes me wonder how I got caught then. Since Ive switched the price tags in the fitting room in Century 21.
    Do you think its possible that they have cameras in the fitting rooms, because that would be illegal right.

  4. #4
    Join Date
    Jan 2006
    Posts
    38,867

    Default Re: Different Ways You Can Be Caught

    Quote Quoting Jenya81
    View Post
    Do you think its possible that they have cameras in the fitting rooms, because that would be illigal right.
    Not if you were given notice, no.

  5. #5
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    Apr 2011
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    15

    Default Re: Different Ways You Can Be Caught

    Quote Quoting jk
    View Post
    Not if you were given notice, no.
    What do you mean by notice? And no to cameras in the fitting room.....or no its not illigal?

  6. #6
    Join Date
    Jan 2006
    Posts
    38,867

    Default Re: Different Ways You Can Be Caught

    if you were warned you were being recorded, as long as they don't record minors, it would be legal.

  7. #7
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    Default Re: Different Ways You Can Be Caught

    Jenya, those cameras can zoom in very closely - even to the price tag itself. Perhaps the store was suspicious of you and decided to do that - right up to the point where you entered then exited the fitting room.

    Also, a cashier could notice that "This tag does not go with this item" and tip off LP. Example, if the cashier noticed a $100 garment was suddenly marked $20.

    PS...take a good look at some of your clothes. Notice what is next to, or on the tag with the size and washing instructions. See that series of numbers? Many manufacturers are putting the UPC on the garment tag, along with the UPC tag to scan.

    TravelPlus....you have some good ideas. Will address the rest later...

    Two issues I would have with Coat Check in a store....
    (1) I want to know that the retailer did a thorough Criminal Background Check on the persons working that area. This is because a lot of theft is employee theft....so whose to say that employee won't be checking out coat pockets for his/her benefit?
    (2) As a customer (who resides in a cold, gray state)...sometimes the store is kept too cool. Especially in areas containing meat, dairy, and frozen foods.

  8. #8
    Join Date
    Jul 2010
    Posts
    7,943

    Default Re: Different Ways You Can Be Caught

    Quote Quoting travelplus
    View Post
    Good post Pamdora's Box. So I was wondering can a store use a camera that looks like a radio or some household item to make the shoplifter think no one is watching him? This seems like a good way to catch a shoplifter. I think in reality we should not shoplift in the first place and consider that the cameras are alive and well in the store no matter where you are. Just seeing the "eye in the sky" is a good way to know the stores really are looking out for potential shoplifters before they commit a crime.
    Many stores already have access to, and deploy, covert cameras made to look like innocuous objects or fit inside fixtures/walls.

    Quote Quoting travelplus
    View Post
    I think it would be a good idea to take at risk groups on tours of stores and show them the CCTV and how they can pan to corners of the store so at least they will see that their actions are being recorded.
    Good luck with that. Many places guard their camera systems very carefully. All people need to do is watch one of those "Don't cheat in Vegas" or "Don't shoplift" specials on TV to get the idea.

    Quote Quoting travelplus
    View Post
    Another way to prevent shoplifting at stores is to have a bag check room where customers are required to check coats/bags and they are given a claim check just like in museums. If a greeter welcomed the person to the store with a smile and kindly requested them to put all items in a bin that would be great.
    Having mandatory coat/bag check will drive off more business than the companies are willing to lose. Small shops that carry small items can get away with this but the bigger companies wouldn't find it to be cost effective. Companies would also run into issues with people who, for medical, religious or what not reasons, cannot give up their bag/coat.

    Quote Quoting travelplus
    View Post
    Also having a camera before checkout could catch any items that were hung together or stuck together so that way the cashier can see that all items are accounted for. I think there would be less shoplifters or potential shoplifters if the stores redesigned them to have space between the aisles and block any hidden areas with endcaps so that way the cameras have a better view. In the narrow aisles its easy for someone to stoop and put their items in a bag.
    The cashiers are often too busy to have to check a camera. Some stores that used to have the mirrors opposite the checkstand are now doing away with them because they aren't effective. If you cannot get 100% buy-in from your front end staff, it's simply a waste of money. LP already has enough cameras to monitor. Some stores are moving to a more open layout like Best Buy and some areas of Wal-Marts/Targets. It is a matter of getting the most product, and thus most money, per square foot of available space.

    Quote Quoting travelplus
    View Post
    With RFID Technology if someone passed the checkout stand the cashier could be notified and ask the person to come and pay for the item or leave it. I see this as a benefit for both the shopper and store. A message on the POS screen could display"RFID Tag not deactivated please have customer to bring receipt and Ralph Lauren Shirt back to checkstand". If a customer made a mistake then they could pay for the item or decide that they don't want the item due to the extra cost. Sometimes with the confusion of handling so many products the customer or cashier forgets to scan the item. At least this way the customer has not left the store and can return to the checkout stand to remedy the situation.

    Stores are already experimenting with RFID technology. There is already hell being raised about privacy concerns. The technology using RFID you suggest would be very expensive technology to develop and field. Are you willing to absorb the price when the companies jack up prices in-store to offset it?

    Quote Quoting travelplus
    View Post
    Another idea at large item stores is to have a receipt checker who scans the receipt and the RFID scanner would tell the receipt checker if everything was paid for. If one item was not paid for the customer can hand over his credit card to pay for it or decide to leave the item. At this point the customer did not leave the last available point of payment. Also the Receipt checker could then deactivate the RFID Tag. If an item came without an RFID tag or it was removed by the customer the item would not be able to be scanned and the cashier could call a manager for a new tag.
    As much hell as is already raised about Wal-Mart's, and Target's when they are around, receipt checkers? That would never fly with the customers. A true thief would simply ignore the checker and keep walking. As they have no authority to detain people, the thief would not be worried.

    Quote Quoting travelplus
    View Post
    With the RFID technology all returns and purchases can be tracked as it can store the barcode of the item. Possibly having an RFID code as part of the Barcode could make it hard for someone to remove the RFID code. If someone defaced the barcode area the item becomes unsaleable until everything checks out. Supermarkets can also use RFID as well.
    Again, very expensive to implement. What happens if there is a system crash and data is lost? Customers would vote with the $ and go elsewhere because of hassles.

  9. #9
    Join Date
    Mar 2009
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    Default Re: Different Ways You Can Be Caught

    Here's another way to be caught....

    Let's face it. We all screw up and buy stuff, and don't save receipts.

    But make too many returns without a receipt...it is a red flag for a conversation with L.P.

  10. #10
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    Mar 2009
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    Michigan
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    Default Re: Different Ways You Can Be Caught

    Another thought with people price-switching or concealing in fitting rooms:

    Are you SURE that person in the next fitting room is another customer? Or an LP customer watching the way your feet move as you "try" stuff on? Listening for tags being removed or items being concealed in bags/purses?

    Are you sure that store employee "cleaning" the dressing room is not paying attention to your movements?

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