My question involves a background check in the State of: Arizona
ALL,
I JUST received a background check from a company called -- Certified Background.
This report was done to satisfy a school request for my background verification.
Unfortuantely, there was a glaring error in their report:
1) I have a single misdemeanor conviction from 10 years ago -- that was set-aside.
The background report, however, DOES NOT show that the conviction was set-aside. I supplied the court records verifying the set-aside disposition to Certified Background as part of my original submission of information to them.
Now... CB [ Certified Background ] MAY eventually correct the error in their report but... in the mean time, the CB report has been submitted to the school I am trying to attend.
I told the school that I had a set-aside misdemeanor conviction on their application form.
Unfortunately, the CB report does NOT verify this.
An eventual correction doesn't do me much good as it now appears that I lied on my school application forms. Yes, I can show the school the court records but... CB should have done their job !!!!
And..........
2) There were three other misdemeanor charges, all part of the single arrest, that were dismissed.
CB shows ALL of these charges.
These charges had no basis, so the prosecutor dismissed them. I didn't expect my report to show dismissed charges. The school application I completed asked for any information about convictions NOT dismissed charges !!
I explained the set-aside conviction on my original school application. But now there is also the dismissed charges.
This AGAIN may look "suspect" to the school I am trying to attend.
And it gets BETTER
The CB report states "Score from 2004-2011" -- a 7 year period.
Note that the single conviction and dismissed charges are from 10 years ago NOT 2004-2011.
So... do I have any recourse ?
What if CB doesn't correct the set-aside on their report ?
Are they allowed to show dismissed charges ?
Are they allowed to use records from 10 years ago on their 'Score 2004-2011" report ?
Yep -- no one said it would be easy or fair.
Thanks in advance for any feedback.
Bob

