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  1. #1
    Join Date
    Jan 2011
    Posts
    2

    Unhappy Bank is Holding Account Owners Responsible for Stolen Checks Cleared Through Account

    My question involves a banking matter in the State of: Michigan

    Hello,

    I am on a joint account with my grandmother and recently someone stole her debit/credit card and pin, deposited blank checks, and withdrew money off of them. Chase is now trying to hold us accountable. I have made a police report and advised chase this is not our activity. chase has closed our joint accounts as well as my individual accounts with them. This seems totally unfair. We are victims in this situation. I am also under the impression this will be reported to the credit bureaus. I cannot have "closed due to fraud" on my credit report. what should i do?

  2. #2
    Join Date
    Sep 2005
    Location
    Behind a Desk
    Posts
    98,846

    Default Re: Bank is Holding Account Owners Responsible for Stolen Checks Cleared Through Acco

    How do you propose that this person got both your grandmother's bank card and her PIN?

    Did you check to see if any of the ATM transactions were caught on video?

  3. #3
    Join Date
    Jan 2011
    Posts
    2

    Default Re: Bank is Holding Account Owners Responsible for Stolen Checks Cleared Through Acco

    Quote Quoting Mr. Knowitall
    View Post
    How do you propose that this person got both your grandmother's bank card and her PIN?

    Did you check to see if any of the ATM transactions were caught on video?
    I have a strong feeling it could be someone we may know or even a family member.

    My grandmother is elderly, has parkinsin's, and can be easily persuaded.

    The detective is looking into getting the footage.

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