My son needs to see a doctor over a medical condition that has been bothering him for over a week. I call the doctor the mother and I saw while we were still together. We share joint legal and she has primary custody. I was unable to make the appointment because the mother had placed a password protection on his medical records and I was told I can't make any appointments or view any of his records because I don't have permission.

I am wondering what legal rights do I have and if they have been violated what I have to do to correct those issues and should I bring this up in family court as a way to show the parent is not acting in the best interest of the child. For the simple fact if I take him to the emergency room and ask any medical questions I can't ask without having to first make a phone call and then go through this whole rigamaroll.

Please any help would be appreciated.